National Storage – Over 200 facilities using Sitelink

A Complete Change To The Way to Run Self Storage

A number of Self Storage groups were visited and valuable information about call centres, software and staffing was gathered to assist National’s Directors to make a number of key decisions.

The Challenge

National Storage decided to change its operational software from StorMan to SiteLink Web Edition.

“Our decision to change to SiteLink Web Edition was based upon our study tour and information that we assembled as part of our due diligence. It became abundantly clear that our existing software could not meet our new expectations, so it was time to move on”, Mike said.

An implementation team was assembled with Centreforce Technology being part of the team. After wrapping up the 2009 financial year, the team spent the next two months converting the 58 centres from StorMan to SiteLink Web Edition.

A number of trials were conducted to ensure that core data was converted for use in SiteLink.

Both Centreforce Technology and SiteLink worked to ensure that the conversion process stayed on schedule and a number of key staff worked for 6 weeks straight to implement at site level and train staff.

SiteLink ran a night shift during this time to ensure that there was always someone on hand during Australian working hours.

At the same time the call centre in Brisbane was being established with new staff handpicked for the task, a new office, new computers with separate and specific security requirements and a national VOIP system running across a wide area network (WAN).

Discover how SiteLink can transform your storage operation

Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.

Google Reviews

Maria da Graça Rebello de Andrade

2 months ago

⭐⭐⭐⭐⭐

freeman fong

2 months ago

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this noon, Ben who is the specialist working at Sitelink has fixed my sitelink sign on problem by teamviewer. i m very grateful to have his help this time to let me resume my daily work.

store y

4 months ago

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never doubt, although we keep facing problem since this is a new system to us, but Jake, Ben, has relentlessly helped promptly and quickly i really appreciate that. without them i’ll def ditch Sitelink

Hyoungjoo Yu

5 months ago

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The after-sales service is excellent as it resolves any program errors very quickly. We are confident that this is the best program for self-storage operations!

Geoff Puttock

7 months ago

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The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!

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