National Storage has 61 storage Centers located in Brisbane, Sunshine Coast and Gold Coast in Queensland, Sydney Western Suburbs in New South Wales, Melbourne and Geelong in Victoria, Adelaide in South Australia, Perth in Western Australia and Hobart in Tasmania.
National Storage will continue to expand its network through the acquisition of existing sites and the development of “greenfield” sites.
“Ever since we’ve switched over to SiteLink, we’ve been able to take our business to a new level. The software is really easy to operate, and when there is an issue (rarely), support remains patient and talks us through the solution. If you’re running a self storage facility without SiteLink, then it is likely that your facility is running you. There are many automated features that help cut running costs and maximise income. KeepSafe Storage operate multiple facilities in Perth and our online presence and functionality is critical to our success.
“We’ve been running SiteLink Web Edition management software since 2009 for our three storage sites and the platform is very stable and reliable. Our data is stored securely in a remote data centre and we have an up-to-date copy at all times on our local PCs. Having worked previously with RentPlus, Storage Manager and StorMan, the hassle free operation of SiteLink is like chalk and cheese to the others. Do yourself a favour and change over – you won’t regret it!”
“I am a relatively new user to Sitelink, I currently use Sitelink Web Edition to manage our current Self Storage Sites. Dallas, Michael, Curt and the Support Staff were able to transfer all of our existing data over night with out any issues. With over 300 YouTube demo instructional videos available most day to day operational enquiries can easily be viewed as a step by step tutorial. The support I receive during the initial set up specific to each site was first class, when you call up, there is always someone available to take you call. This to is priceless when you can continue with your daily activities without the need to be waiting hours or days for return calls.
Sitelink is very proactive in introducing new features and is constantly evolving with new market requirements specific to the Self Storage Industry. The fact that Sitelink is a Cloud base product means you can log into your data base from any PC, anywhere anytime with your specific details. In closing I am very happy with my decision to join the Sitelink team and look forward to seeing them grow.”
“Fort Knox Storage has moved our 33 sites from Storman to Sitelink and could not be more impressed with the technical support or the product. The management reporting has allowed more in depth understanding of our businesses and allows us to evaluate how our staff manage the sites which in turn will allow us to focus staff training in areas that are most relevant. The ease of use of the software and implementation with minimal training has made the process very cost effective.”
“SiteLink listens to customer needs ranging from single to multi-operator facilities. They listen to customer input and implement feature requests in a timely manner, across an extremely stable and secure web-based platform that’s so user friendly staff need little to no training. Why would you consider any alternative other than the world leader? SiteLink Web Edition is our software of choice.”
“We haven’t looked back since we changed to SiteLink Web Edition from StorMan back in 2007. We were one of the first to recognise the power of the Internet and it wasn’t long before we had online payments working for us. Recently we started using RapidStor to allow customers to take advantage of our prices online and do business with us when it suits them. SiteLink gives us the features we need to compete in a competitive market and is an integral partner in our business.”
“Since moving to Sitelink we've enjoyed great support, strong reporting ability and reliability in the software second to none! ”
I have known Dallas Dogger for 20 years. Dallas has provided various IT solutions for us over that period. I have found Dallas to be reliable trustworthy and totally honest in his dealings with us. At Dallas’s recommendation and with his advice and support we introduced the Sitelink software some 4 years ago to our operation comprising approximately 50 centres at that time, and were one of the first in Australia to do so. This has been nothing short of revolutionary for our operating platform. We also integrated Sitelink into our call centre operation and this has allowed us real time access to an enormous amount of data. Sitelink and Centeforce have always been happy to work with us on a continuous improvement basis as well. Having successfully undertaken Australia’s first storage sector IPO in December 2013, we have now grown to over 80 centres, operating in all states of Australia as well as the ACT. Sitelink / Centreforce has been able to provide us with first class support to help us accommodate this growth successfully into our operation. Dallas is a first class operator and has an encyclopedic knowledge of both the Sitelink software as well as the storage industry generally and I would recommend him and his team without hesitation or reservation.
Andrew Catsoulis
Managing Director, National Storage
SMD Software, inc. All rights reserved
David Benson
